FAQs

Our costumes are crafted with premium materials, so we recommend giving them the royal treatment when it comes to care. Spot cleaning or dry cleaning is the best way to keep your costume looking fabulous for years to come. Please, no tossing them in the washing machine—it’s like casting a bad spell that could undo all the magic!

Absolutely! We make sure our costumes don’t just look amazing—they feel amazing too! Whether you’re dancing at a Halloween party or spreading holiday cheer all night long, you’ll be comfy and cozy. We design our costumes with breathable fabrics and thoughtful tailoring, so you can keep the fun going without a hitch. Who says you can’t look good and feel good?

For most of our costumes, we offer a magical "one size fits most" design! Don’t be discouraged though—our costumes are crafted with versatility in mind, fitting a wide range of shapes and sizes. Whether you’re a petite pixie or a jolly jingle-bell Santa, our costumes are made to flatter and fit comfortably. And if you’re not quite sure about the sizing, our costume consultants are happy to help you find the perfect match. Everyone deserves to feel fabulous in their festive gear!

Absolutely! Our costumes are not just for indoor parties—they're perfect for outdoor adventures too. Whether you're trick-or-treating, attending a festive outdoor parade, or frolicking in a winter wonderland, our costumes are designed to handle the elements (but maybe leave the snowball fights to Frosty the Snowman!).

Why not! Many of our costumes are versatile enough to be worn for different holidays or events. With a little creativity, you can repurpose your favorite outfit for multiple occasions. Turn your Halloween vampire into a Christmas caroler, or your holiday angel into a summer festival look! The possibilities are endless with a little imagination.

Yes, our costumes can travel the world! Whether you’re decking the halls in Paris or haunting the streets in Tokyo, we offer international shipping to make sure you get your costume wherever you are. Shipping times and costs may vary depending on your location, but rest assured, we’ll send your order faster than a sleigh on Christmas Eve!

We pride ourselves on offering costumes made from premium, durable materials. Each costume is hand-sewn by skilled artisans with incredible attention to detail. We ensure that every piece is not only beautiful but comfortable and long-lasting—perfect for all your Halloween haunts or Christmas festivities!

Yes, we absolutely love getting creative! However, we can’t always guarantee that we’ll be able to accommodate every custom design request. It depends on the complexity of the costume, but we’ll do our best to bring your vision to life. If we can’t make it happen, we’ll work with you to find something just as magical from our existing collection! Remember, custom designs may require a little extra time, so be sure to plan ahead.

We usually work our magic in 7–10 business days to prepare and ship your costume. However, if you’re outside of North America, delivery times may vary (because even Santa’s sleigh takes a little longer to reach far-off lands!). To avoid any costume catastrophes, we suggest ordering early, especially before the spooky Halloween season or when holiday cheer is in full swing. After all, you wouldn’t want your goblin gear or elf outfit showing up fashionably late!